Refund Policy
Last updated: October 13, 2026
Learn about Tripobiz flight refund eligibility, refundable and non-refundable fares, airline cancellations, processing times, and how to request a refund.
Refundable and Non-Refundable Fares
Each airline ticket is subject to the fare rules established by the airline. Refundable fares may qualify for a refund under those rules, while many discounted or basic economy fares may be non-refundable. Some non-refundable tickets may qualify for travel credit or other options, depending on the airline's policy.
Applicable fare conditions and refund restrictions should be reviewed before payment. If you are unsure whether your ticket is refundable, contact our support team before making your purchase.
Airline Cancellations and Significant Schedule Changes
If an airline cancels your flight or makes a significant schedule change, you may qualify for a refund or other options depending on the circumstances, airline policy, and applicable law.
For flights covered by U.S. Department of Transportation rules, eligible passengers may be entitled to a refund if the airline cancels or significantly changes a flight and the passenger chooses not to accept the alternative offered.
Contact us for assistance with your refund request. Eligibility and available options will be assessed based on your itinerary and the rules that apply to your booking.
How to Request a Refund
To request a refund:
Call or message us on WhatsApp with your booking reference and traveler details.
We will review the applicable fare rules and explain the refund options and any amounts that may not be refundable.
If you approve proceeding, we will submit the refund request to the airline or relevant supplier, as applicable.
We will share available updates about the request and its status.
Submitting a refund request does not guarantee approval. The final refund amount depends on the applicable fare rules, supplier decision, and any legal requirements.
Refund Processing Time
Approved refunds are generally returned to the original payment method, subject to the payment arrangement and applicable requirements.
Processing times vary depending on the airline, supplier, payment provider, and card issuer. We will provide the available information about expected processing times when the request is submitted. Your financial institution may require additional time to display the funds.
Service Fees and Other Charges
Any applicable service fees and their refund conditions should be disclosed during the booking process.
Whether a service fee is refundable depends on the terms presented at booking and applicable law. If a refund is required by law, we will handle the request in accordance with those requirements.
Airline penalties, fare differences, or other charges may affect the amount refunded where permitted by the applicable rules.
Non-Refundable Tickets and Travel Credits
If your ticket is non-refundable, you may not receive a cash refund when you cancel voluntarily. Depending on the airline's rules, you may be eligible for a travel credit or another alternative.
Travel credits may have expiration dates, usage restrictions, passenger-name limitations, or other conditions. Please confirm these details with the airline or our support team before relying on a credit.
Contact Us
For assistance with a flight refund, contact:
Tripobiz
Operated by Airticketfee LLC
8916 Boylan Pl, Pendleton, IN 46064, USA
Phone: +1-888-305-5035
Website: https://tripobiz.com/
Contact us
Tripobiz is part of Airticketfee LLC, 8916 Boylan Pl, Pendleton, IN 46064, USA. Phone: +1-888-305-5035. Email: info@tripobiz.com.
